At Midwest’s Best, we take pride in creating high-quality handmade sugar scrubs and personal care products. Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or offer refunds on opened or used products.
Terms of Return
All sales are final, and we do not accept returns.
State of Return
Because our products are personal care items, we cannot accept returns of opened, used, or resold products for sanitary reasons.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 5 days of delivery so we can make it right.
When contacting us, please include:
If the issue is verified, we may offer:
Process for Reporting an Issue
To report a damaged or incorrect item, please contact us at:
Email: [your email address]
Website: www.midwestsbest.com
Please contact us within 5 days of receiving your order.
Refund Process
Refunds are not issued for change of mind, incorrect purchases, or opened products.
If a refund is approved due to an error on our part (such as a damaged or incorrect item), the refund will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.
Contact Information
If you have any questions about your order or this policy, please contact us:
Midwest’s Best
Website: www.midwestsbest.com
Email: ajbb@midwestsbest.com
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